Effective Date: 11/15/2024

1. Information We Collect

Personal Information

We may collect the following personal information:

• Contact Details: Name, email address, phone number, and mailing address.

• Service Information: Details about requested services, location of service, and preferences.

• Payment Information: Credit card details or other billing information.

Non-Personal Information

We may also collect non-identifiable information such as:

• Website usage data (e.g., pages visited, time spent on the site).

• Device and browser information.

• IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To schedule and provide cleaning services.

• Communication: To respond to inquiries, provide service updates, and send confirmations.

• Billing and Payments: To process payments securely.

• Improvement: To analyze website traffic and improve our services.

• Marketing: To send promotional materials, offers, or updates (with your consent).

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with trusted third-party vendors who assist in service delivery, payment processing, or website hosting.

• Legal Compliance: When required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and encryption for online transactions.

• Restricted access to personal information on a need-to-know basis.

• Regular monitoring and updates to security protocols.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. Cookies may collect:

• User preferences and site interactions.

• Traffic patterns and usage trends.

You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Privacy Choices

You have the following rights regarding your personal information:

• Access and Update: Request access to or correction of your personal data.

• Opt-Out: Choose not to receive marketing emails by clicking “unsubscribe” in the email footer.

• Data Deletion: Request the deletion of your personal information, subject to legal requirements.

To exercise your privacy rights, contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Yelp, Google Reviews). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date. Continued use of our services indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: